Privacy policy

Privacy Policy

Last updated: January 6, 2026

FurryORB operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”), in order to provide you with a curated shopping experience. FurryORB is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of your personal information.

By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

When we refer to “personal information,” we mean information that identifies or can reasonably be linked to you. Personal information does not include anonymized or de-identified data.

Depending on how you interact with the Services and as permitted by applicable law, we may collect or process the following categories of personal information:

  • Contact details such as name, billing and shipping address, phone number, and email address

  • Financial information such as payment method details, transaction data, and payment confirmations

  • Account information including username, password, preferences, and settings

  • Transaction information such as products viewed, added to cart, purchased, returned, or cancelled

  • Communications including customer support inquiries

  • Device information including IP address, browser type, and device identifiers

  • Usage information relating to how you interact with the Services

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you when you create an account, place an order, subscribe to emails, or contact us

  • Automatically through cookies and similar technologies when you use the Services

  • From service providers that assist us with payments, fulfillment, analytics, and customer support

  • From partners or third parties, where permitted by law

How We Use Your Personal Information

We may use personal information for the following purposes:

Provide and Improve the Services

To process payments, fulfill orders, arrange shipping, manage returns, provide customer support, manage accounts, and personalize your shopping experience.

Marketing and Communications

With your consent, we may use your personal information to send marketing emails, newsletters, blog updates (including FurryFUN content), promotions, and advertising communications.
You may opt out at any time by using the unsubscribe link in our emails.

Advertising and Analytics

We may use your information to show you relevant advertisements and measure the effectiveness of our marketing campaigns, including through third-party platforms.

Security and Fraud Prevention

To protect our Services, prevent fraud, and ensure secure transactions.

Legal Obligations

To comply with applicable laws, regulations, and legal processes.

How We Disclose Personal Information

We may disclose your personal information in the following circumstances:

  • With Shopify, payment processors, fulfillment partners, analytics providers, and other service providers

  • With marketing and advertising partners in accordance with their privacy policies

  • When you direct or consent to such disclosure

  • In connection with business transactions or legal obligations

Relationship with Shopify

The Services are hosted by Shopify. Shopify processes personal information in order to provide and improve the Services.
For more information, please review the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party sites.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority.

Security and Data Retention

We implement reasonable security measures, but no system is completely secure.
Personal information is retained only as long as necessary to provide the Services or comply with legal obligations.

Your Rights and Choices

Depending on your location, you may have rights including:

  • Access to your personal information

  • Correction or deletion of your data

  • Data portability

  • Objection or restriction of processing

  • Withdrawal of consent for marketing communications

You may exercise these rights by contacting us using the details below.

International Data Transfers

Your personal information may be transferred outside your country of residence. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

Contact Information

If you have any questions about this Privacy Policy or your personal data, please contact us:

For data protection purposes, the data controller is:

Gaber Bucik – posredništvo pri prodaji, s.p.  
Ajba 6B, 5213 Kanal, Slovenia  
Registration number: 7422431000  
VAT ID: SI88151409  
Email: shop@furryorb.com